Privacy Policy
Last Updated: November 14th, 2025
Welcome to kAI, an AI cloud platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services.
By signing up for or using kAI, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect the following information when you sign up for and use kAI:
- Account Information: Name, email address, and password for account creation.
- AI Memory History: Input/output data and usage history to enhance user experience.
- Account Details: Subscription info like balance and sign-up date.
- IP Address: For analytics and security purposes.
- Usage Data: Interaction data with our services for performance improvement and bug-fixing.
We do not collect additional personal info unless voluntarily provided (e.g., support requests).
2. How We Use Your Information
- To Provide and Improve Services: Enhance personalization and AI experience, and patch annoying bugs.
- Account Management: Process payments and manage user communications.
- Security: Prevent unauthorized access and protect your account.
- Legal Compliance: Meet applicable laws and regulations.
We do not sell or rent your information. Third-party sharing only occurs with consent or as outlined below.
3. How We Store and Protect Your Data
- Storage: Data is stored securely in the U.S.
- Security Measures: We use TLS for transit, and cloud data is stored with AES-256 at rest.
- Retention: Data is retained while the account is active. Deletion requests are honored within 60 days.
- Data Rights: We allow you to delete and export your data as required by law.
4. Sharing Your Information
- Service Providers: We work with OpenAI, Google Cloud, Supabase, and Amazon Web Services to provide our platform to you and to store your data.
- Business Transfers: Your data may be transferred during mergers or acquisitions.
5. Your Rights and Choices
- Access and Update: You can update your info through account settings.
- Delete or Export Your Data: Email us at privacy@keovonteai.com for data deletion or export.
- Opt-Out: Unsubscribe from marketing emails anytime.
Residents of certain jurisdictions (e.g., California) may have additional privacy rights.
6. Cookies and Tracking
We use cookies and similar technologies for authentication, personalization, and analytics. You can adjust cookie preferences in your browser settings, but some features may be impacted.
7. Children’s Privacy
kAI is not intended for users under 13. If we learn that we have collected data from a child, we will delete it promptly. Contact us at privacy@keovonteai.com if you believe this has occurred.
8. Changes to This Privacy Policy
We may update this policy as our practices evolve. We will notify users of major updates via email or in-app notice. Check the "Last Updated" date for the latest changes.
9. Contact Us
If you have questions or concerns about this policy, contact us at:
privacy@keovonteai.com